Privacy Policy
Last updated
Information We Collect
We collect the information you give us when you create an account and order:
- Your name, email address and phone number
- Your company name and TIN, if you add them
- Your delivery address, for orders we deliver
- Your orders, your messages to us and the artwork files you upload
- Payment references and their status. Payments are made through Chapa, so we never see your card or mobile money details
How We Use Your Information
We use the information we collect to:
- Process and fulfill your orders
- Communicate with you about your orders
- Improve our products and services
- Comply with legal obligations
Who Else Handles It
- Chapa processes your payments
- Our hosting and email providers store and send this information for us
- If you sign in with Google, Google shares your name, email address and profile photo with us
Data Protection
Your account, orders and messages are available only to you and our staff. Artwork files are stored under hard-to-guess links that appear only on your order.
Your Rights
You can see and correct your name, phone number, company details and address on your account page. To change your email address, get a copy of your data or delete your account, contact us and we will do it for you.